Privacy policy

Vitalpharma.mu ("we," "us," or "our") is committed to protecting your privacy. This privacy policy ("Policy") describes how we collect, use, and disclose your personal information when you visit our website and use our services.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at sales@vitalpharma.mu or by post using the details provided below:

Vitalpharma Ltd, 10 Remy Ollier Street, 11602, Port Louis , Mauritius 

  1. Personal Information We Collect. We collect personal information that you provide to us, such as your name, email address, phone number, and address. We also collect information about your use of our website, such as the pages you visit and the links you click on.
  2. How We Use Your Personal Information. We use your personal information to provide you with our services, such as responding to your inquiries. We may also use your personal information to communicate with you about our products and services.
  3. How We Share Your Personal Information. We may share your personal information with third-party service providers who perform services on our behalf. We may also share your personal information with our business partners to offer you products and services that may be of interest to you.
  4. Cookies and Other Technologies. We may use cookies and other technologies to collect information about your use of our website, such as your IP address and browser type. This information may be used to analyze and improve our website and to provide you with personalized content and advertising.
  5. Your Choices. You may opt out of receiving marketing emails from us by following the instructions in the emails. You may also disable cookies in your browser settings, but this may limit your ability to use certain features of our website.
  6. We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  7. Children's Privacy. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
  8. Changes to this Policy. We may update this Policy from time to time by posting a revised version on our website. The revised version will be effective as of the date it is posted.
  9. Contact Us. If you have any questions about this Policy, please contact us at [insert contact information].

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: sales@vitalpharma.mu

Last updated: 31 March 2023